In order to provide the best service to your customers, it is essential to know as much as there is to know about him or her. With our relationship management solutions, we help your organisation in building long lasting customer relationships.
Who is the customer? What wishes or demands does he/ she have? Is there an open complaint or problem? These are examples of questions that any customer-facing employee should be able to answer. In order to grant access for everyone to the big amount of customer data, a central relationship management system is key.
SUGAR’S RELATIONSHIP MANAGEMENT SOFTWARE
We are a SugarCRM Elite Partner, leading supplier of CRM software. By choosing SugarCRM, you get:
- User-friendly relationship management software: all customer and prospect data in a single overview. Sugar offers maximum insight into the sales pipeline and business results, by means of comprehensive reporting features and dashboards.
- Mobile CRM software: Sugar is web based and suitable for different mobile devices. This makes sure every user will have 24/7 access to the CRM system.
- Efficient relationship management. Get more results from marketing, sales and support efforts by means of a 360 view on business, online and social customer data.
- Social CRM software: Sugar’s social character offers in-context and real-time social media updates on your relations and facilitates maximum collaboration possibilities with respect to the customer.
- Effective relationship management. Adjust sales activities & marketing activities to the individual customer and increase your customer focus and your organisation’s success.