Your customers expect an excellent, personal and consistent service, regardless of the channel they are using. An effective CRM system empowers everyone in your company to offer the best customer experience, during each phase of the customer journey. This does not only increase the value for the customer, but also the value of the customer.
CRM SYSTEM: THE FOUNDATION FOR CUSTOMER CENTRICITY
We offer your organization a customized CRM system, based on SugarCRM. With this, you have all the tools you need to think and act from the customer’s perspective:
- A centralized, web-based CRM system to manage all of your customer, lead, prospect and other contact data.
- A 360 degree view of the customer, including data from CRM and external applications and systems. Easily accessible, with information specific to the role of the individual user.
- Support and streamlining of all marketing, sales and support processes.
- Clear insight into the sales pipeline.
- A mobiel CRM solution, allowing you to work anywhere and anytime.
- Reports and dashboards for real time access into customer history, product usage, upsell and cross-sell possibilities, and all other relevant customer information.
- An effective tool for creating, executing and analysing (online) campaigns. For the best marketing automation features, the CRM system can be linked to solutions such as IBM Marketing Cloud.
Your CRM system in professional hands
BrixCRM supports, advises and implements by means of experienced consultants, that make sure your organisation’s CRM system will be customized according to your specific wishes and demands.
Our CRM solutions are always:
- Customized for your organisation.
- User friendly .
- Flexible and scalable.
- Always incudes all CRM features.
- Friendly for every budget.
- Without hidden additional costs.