CRM consultancy | BrixCRM

CRM consultancy

EXPERT ADVICE FROM EXPERIENCED CONSULTANTS

BrixCRM’s experienced consultants support you before, during and after the implementation. We fully immerse ourselves in your organisation and provide you with expert advice. We make sure your CRM system does not only meet all technical requirements, but also delivers the expected results.

 

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BUSINESS CONSULTANCY

CRM is not only about software. It’s a business strategy that allows you to increase the value for and of your customers. CRM software plays an important role, but it’s not the solution in itself. The way you leverage the software, determines the success. We help you achieve CRM success by:

  • Immersing ourselves in your organisation.
  • Helping you to define an effective CRM strategy before the implementation.
  • Identifying the different business processes within your company, so the CRM system can be matched to these processes.
IMPLEMENTATION CONSULTANCY

A CRM implementation is often a very complex project. It requires efficient and effective project management, in which communication is key. Our consultants have many years of experience in the field of CRM implementations and are an important link between your organisation and the BrixCRM development team. They identify your needs and demands and translate these into effective software solutions.

SUGARCRM APPLICATION CONSULTANCY

During one or more on-site consultancy sessions, our consultants will explain how the application works, so you and your colleagues are able to fully benefit from Sugar’s possibilities. We will use practical examples during the session, to explain all kinds of subjects, such as:

  • How SugarCRM works, for users as well as admin users
  • Which possibilities the system offers
  • How the application can be used the best way possible, for a maximum ROI

THANKS TO BRIXCRM WE HAVE A POWERFUL CRM SYSTEM, THAT OFFERS US MORE CUSTOMER INSIGHT AND HELPS TO STRUCTURE AND ORGANIZE OUR WORK.

Jeroen van Schreven - UPD
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