SugarCRM
Start exceeding expectations, create customers for life and give them an optimal Customer Experience. SugarCRM is the world’s first time-aware, no-touch customer experience (CX) platform.
BRIXCRM, YEARS OF EXPERIENCED PARTNER OF SUGARCRM
A combination strong as steel
Exceed expectations. Create customers for life.
SugarCRM is one of the market leaders and leading supplier of Customer Relationship Management (CRM) software. Thanks to its open source architecture and high quality, SugarCRM offers unprecedented flexibility that ensures you of a perfectly fitting and futureproof CRM system.
BrixCRM is an experienced Partner of SugarCRM and CRM specialist in the Netherlands as well as Belgium and Luxembourg. This is why we are ideally suited to help you successfully deploy SugarCRM. With years of experience in the field of CRM software implementations and integrations, in-depth knowledge of customer data processes and certified experts, we help you increase the value for and from your customers with SugarCRM.
- SugarCRM enables your marketing, sales and customer service teams to collaborate across the entire customer lifecycle.
- SugarCRM offers an innovative, flexible and affordable CRM system.
- SugarCRM can be integrated with (almost) all external applications and systems.
- SugarCRM is suitable for organisations within various industries and of varying sizes.
- SugarCRM always offers an up-to-date 360-degree customer view.
- With SugarCRM, you can choose between Cloud based SaaS or On-premise.
- SugarCRM has been recognized 6 times as a Gartner Magic Quadrant Visionary for sales force automation.
- SugarCRM has received the highest Net Promoter Score of all major CRM vendors.
- 4 times PCMag Business Choice Award winner for Customer Experience.
BrixCRM enables your organization to be successful and customer focused with an optimal implementation of SugarCRM. Want to know how? Fill in the form and we will contact you.
More about SugarCRM
SUGARCRM
Revolutionize Manufacturing
Discover the power of seamless CRM-ERP integration to boost marketing, streamline sales, and enhance customer service. Don’t let outdated CRM software hinder your progress – get to know SugarCRM and transform your business operations.
SugarCRM. Flexible, innovative and focused on the user.
SugarCRM is an open and flexible web-based platform that enables your organization to offer a distinctive customer experience and build lasting customer relationships. With its innovative, flexible and affordable character, SugarCRM offers a suitable solution for a wide range of business challenges and needs. Challenges such as automating sales, marketing and customer service processes.
Unlike most CRM software alternatives, Sugar puts the individual user first. The modern and intuitive interface together with the personalised dashboards, enables users to optimally serve the customer at any time. There are no limits to how Sugar can be customised. You parametrize the application as you wish. New fields, tables, screens and lists are easy to create. Thanks to the standard mobile support, you can work with SugarCRM anytime and anywhere on your PC, laptop, tablet or smartphone.
On-premise customer experience solutions
Your CX platform. Just the way you want it.
We understand that cloud based solutions are not suitable for every organization. With SugarCRM we also offer options that allow you to experience the full power of the Sugar platform, packaged in the flexibility of an on-site solution that can be tailored to suit your needs.
SugarCRM Enterprise
For growing organizations there is Sugar Enterprise, a framework for building customised customer experience applications. It offers unprecedented versatility, flexibility and endless platform configurations to perfectly fit your business processes. Now, and in the future. It can be deployed on the BrixCloud or On-premise.
ENTERPRISE +
Comprehensive sales force automation capabilities with enhanced support for on-premise deployment.
SUITE OF Customer experience Solutions
SugarCRM Market, Sell and Serve
Sugar Market is the Marketing Automation solution built to work for you. Highly intuitive campaign builders, advanced automation and insightful reports allow you to improve conversion, better understand engagement and to increase revenue.
- SEM, SEO and social media tools with high quality landing pages, emails and forms guide the right leads to your website.
- Send only the most qualified leads to your sales with lead nurturing and scoring.
- Become a real data marketer with Bi-grade reports
Create extraordinary long-term customer relationships with the world’s most intuitive and collaborative CRM. Track and monitor activities, map each customer’s journey and automate as many workflows as you need. Sugar Sell is fast and integrates with everything.
- Get the exact information you require for any interaction with your customers
- Spend less time entering and retrieving data
- Automate your most important and repetitive activities
SUGAR SELL PREMIER
Comprehensive sales force automation capabilites for complex business with built-in AI.
SUGAR SELL ADVANCED
Standard support with add-ons with AI capabilities.
SUGAR SELL ESSENTIALS
Sales force automation for growing teams needing 3-5 seats.
Bring your customer satisfaction to the desired level with intuitive reporting and dashboards. Ensure adequate, quick and precise responses. Monitor your customer satisfaction and meet the needs of your customers across the full range support channels available to you.
- Always equipped with the right information
- Help your customers help themselves
- Identify potential problems early and often
Happy customer
“With SugarCRM we can now serve our customers easier and better. This way we can continue to grow as a company.”
Marlou Bakker
Teamleider backoffice and responsible for CRM at Centercom
SugarOutfitters; add-ons and more
The SugarCRM marketplace for all kinds of Sugar add-ons to maximize the performance of your Sugar platform.
As the official marketplace for SugarCRM, it provides a vast selection of top-notch gear from big brands to the small and undiscovered software providers. Gear up and enjoy the benefits of certified and top-rated solution extensions, add-ons, connectors & integrations, industry templates, and more.
Stop wasting time with data entry and looking at dashboards telling what you already know – SugarCRM shows the dashboards with critical information for you.
More than 2 million users in 120 countries use SugarCRM to optimise their customer experience. Why SugarCRM? SugarCRM gives you more even more information about customers than you put in. The intelligent platform collects all the different data that exist about your customers and converts it into insights, trends and predictions. This allows your employees to anticipate and act on the customer’s needs, even when they don’t realise they have them.
Anticipate on what is coming
No blind spots: because it’s easier to solve problems when you can see the clear picture.
CREATE CUSTOMERS FOR LIFE
- Get a historically complete and accurate customer view and the ability to make accurate predictions about the future
- Drive more conversions with intuitive customer experience tools that put detailed customer data from multiple touch points and channels within easy reach
- Make more data-driven decisions with analytics that show you what works, what doesn’t, and helps replicate tour wins
SEE YOUR REVENUE GROW
- Streamline data collection with automated processes like customer information updates, calendar syncing, and more to find and manage data in fewer clicks
- Automate complex business processes such as routing leads or approving quotes
- Get real-time prompts and recommended CRM updates bases on each customer interaction
Automate anything
No busy work: because no one should have to do what a machine can easily do for them.
Accelerate everything
No roadblocks: because your CRM should work with you, not against you.
DO BUSINESS AT THE SPEED OF LIGHT
- Start seeing value immediately with a CRM platform that works right out of the box, with integrations to the tools you have
- Increase user adoption by letting users work in the environment they’re used to working in
- Remove friction from your business by working with an award-winning vendor known for flexibility, transparency, and keeping promises
More information about SugarCRM?
